Privacy policy

At ISOCMS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [www.isocms.com] and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our services:

• Personal Information: When you register an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

• Usage Information: We collect information about how you use our website, including pages visited, links clicked, and the date and time of your visit. This information helps us improve our website and services.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activities on our website and improve your user experience. For more details, please see our Cookie Policy.

• Transaction Information: If you make a purchase or subscribe to a service, we collect details about the transaction, including payment information, billing address, and purchase history.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services: To process your transactions, manage your account, and provide customer support.
• To Communicate with You: To send you updates, notifications, promotional materials, and customer support messages (with your consent, where required).
• For Analytics and Marketing: To analyze how you use our website, improve the performance of our site, and serve personalized content and advertising.
• For Legal Compliance: To comply with applicable laws, regulations, and legal obligations, and to protect our rights and interests.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us with payment processing, website hosting, data analytics, and marketing services.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

• Consent: We may share your information with third parties if we obtain your explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your personal information, we will retain certain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to certain legal limitations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails we send you.
• Data Portability: You may request a copy of your personal information in a structured, commonly used format for transfer to another service.

To exercise your rights, please contact us using the contact details below.

7. International Transfers

If you are located outside the country where ISOCMS operates, please be aware that your personal data may be transferred to and processed in other countries, including those outside of the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under the age of 16, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or to improve our services. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@vietiso.com

Phone: +84 243 829 3838

Address: 18th Floor, VTC Online Building, 18 Tam Trinh St., Hai Ba Trung Dist. Hanoi, Vietnam