Hue Serene Palace Hotel

• Room rates are in Vietnamese Dong and are subject to applicable tax & service charges, including breakfast for standard guests in the room (Please see Regulations on Standard occupancy per room).
• Payment is to be made in Vietnam Dong (VND) or in a foreign currency converted at the official foreign exchange rate quoted by the hotel at the time of payment. The hotel accepts payment by cash, credit card or bank transfer.
• Reservations are not considered confirmed until you receive a written confirmation of your reservation from the hotel. Checking availability over the phone does not count as a booking agreement.
• Room requirements (such as bed type, non-smoking, etc.) can be specified in the booking form. However, arrangement is subject to hotel availability and is confirmed by booking.
• Other expenses (such as laundry, minibar, telephone…) and other services that you require during your stay at the hotel must be paid directly by the customer at check-out.

Extra bed depends on the room type you choose, please check the room information for more details.

All children are welcome.

- Children 0-11 years old [including 11-year-olds]
Free stay if using existing bed.
If an extra bed is required, there will be an additional charge.
- Guests 12 years of age and older are considered adults
An extra bed needs to be booked and there will be an additional charge.

Cancellation policy varies based on the rate type booked

When booking more than 5 rooms, additional policies and terms may apply.