• Personal hygiene items: medicine, face towel, shower gel, brush, toothpaste,...
• Sunscreen, suitable clothes
• Food to replenish energy during the move

• If you cancel before 7 days of your trip, you will be refunded 75% of the cost
• If the cancellation is within 7 days before the start of the trip, you will be responsible for the full cost.

– In case of cancellation of the tour right after registration until 10 days before the departure date, you will be subject to a 30% penalty on the travel fare.
– In case of cancellation of the tour within 5-10 days before the departure date, you will be charged 50% of the travel fare.
– In case of cancellation of the tour within 3-5 days before the departure date, you will be charged 75% of the travel fare.
– If you cancel the tour within 0 – 3 days before the departure date, you will be charged 100% of the travel fare.
Note:
– In case of tour cancellation due to objective incidents such as natural disasters, epidemics, postponement and cancellation of transportions service... Tourist will not be responsible for any additional compensation other than refund tour fee.
– Above is the maximum cancellation penalty, this cost can be reduced depending on the conditions of each service provider for Tourist.
– The tour cancellation time is calculated for working days, excluding Saturdays, Sundays and public holidays and New Year.
If the travel program is canceled or changed by either party due to a force majeure reason (fire, weather, accident, natural disaster, war, delay and cancellation of the public transport plus…), the two parties will not bear any obligation to compensate for the loss that has occurred and not bear any liability. However, each party is responsible for trying its best to help the aggrieved party to minimize losses caused by force majeure.

- Children under 2 years old : 30% of adult price (baby sharing bed with parents).
- Children from 2 to under 12 years old: 90% of adult price (kid sharing bed with parents) / 100% of adult price (kid has their own bed).
- Children from 12 years old and up: 100% of the adult price.